Uship
Reviews and Complaints
Got scammed through Uship
- No help when there was a problem
Preferred solution: Let the company propose a solution
Cancellation of contract
Preferred solution: really nothing these *** can do. I ended up having to drive to Pa, rent a trailer and bring the bike home myself.
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Verified Reviewer | Brisbane, QueenslandPet kittens on catadoptios australia
Uship - Security Policy Review from Walnut Creek, California
Uship Puppy Shipping Review
FEES HIGH & DECEPTIVELY HIDDEN 59% Fees on $105 Shipment
Fee Schedule is Deceptively Hidden & Arbitrary. I complained to UShip Customer Support and ask for a fee schedule.
Customer Support told me, "Google UShip Fees and You Will See Fee Schedule". Customer Support could not direct me to a fee schedule listed on the Web Site. Uship Charges Both the Trucker and Receiver. On a $105 Shipment generated $62 in Fees for UShip.
I paid $31 and the Trucker Paid $31. UShip hides these fees until u book & pay then the Fee Appears.
I u use this service call UShip Customer Service to get a FIRM Quote on Fees before listing, negotiating then contracting a shipper.
Preferred solution: Need to Inform Others
U ship Trucker walks away with my collector car
Preferred solution: Deliver product or service ordered
UShip sucks!
We couldn't agree with you more. We also had a 3rd business as a transporter, primarily cars and motorcycles.
We put so much time into it, making sure each trip was profitable. UShip has taken that away! The bids are starting ridiculously low! A quality transporter who actually takes pride in his work is not going to move a car over 400 miles for $100.
And if you by chance have a difficult customer, don't count on UShip standing behind you, you are basically on your own. It's too bad really, if properly run, it could have been a great website/business, unfortunately it is being run by greedy desk type people that have likely never transported anything in their lives.
UShip brokers haulers that violate federal transportation Laws
Scammed out of almost $1000.
I forgot to mention that the company representative was foreign and very hard to understand.
About shipping
- No dot numbers
CAN WE SAY RIP OFF?
- Being robbed
USHIP Policy says Transporters can not post warnings i.e. illegal shippers on their site
Be a 100% legal Transportation Company with both MC and USDOT #'s I noticed an illegal wannabe carrier drop his rate over $300 just to get the job. I posted that "there are illegal carriers on UShip" and in fact there are. I notified the shipper his freight was in jeopardy if the wannabe carrier got stopped or had an accident.
I was then "Red Flagged" for being honest and straight forward with a potential customer.
And just because UShip call themselves "a Martkeplace" does not mean they're not brokers, it's UShip playing games with with words and the Federal Government and I'd like to see sooner rather than later someone do something about it before one of the wannabe carriers kills themselves or some innocent person.
Bad customer service .ACCOUNT SUSPENDED FOR NO REASON
Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont follow rules .Because the customer service is rude and not proffesional AND NOT RESPECTING ANY OF THE PERSON IS CALLLING them. They can tell everything to customer :like if you dont like it dont use it ,or if you file a complain with better business bureau then your account will be suspended .
Redicilous. They change the rules and policy everytime they want and they can make fun of you and finally they will suspend your account .Unacceptable.Redicilous.Stay away"
Preferred solution: account has to be reactivated without any strict and without making sense rules and policy that is not professional
Puppy scam Uship vanilla re-load card
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Your just a *** head that would not have any idea and then sits and has a good wine