Found UShip.com ad in a university magazine. What a huge mistake!
I lost $200 on a deposit to hire two so-called "professional" movers who were total scammers. UShip lets you have the name of the company only after posting your deposit to the anonymous account after the mover wins the bid and you accept it. So, I didn't know who I was dealing with until after sending the deposit money (money order). These two individuals did nothing but email me night and day calling my cell phone leaving literally twenty messages asking for my credit card number so they could get the move started.
The tone of voice and somewhat exasperated behavior of the women over the phone sent off warning signals. So before sending any more money, I decided to try to check out this "mover" that was 2000 miles from me. After some research post-deposit I found the "movers" were only licensed for intra-state moves under their alleged DOT (Dept. of Transportation) name.
Mine was an out-of-state move. With further Googling I discovered that the co-owner was on probation for two North Carolina criminal charges"”as shown on the NC website. Then, I Googled again and discovered, though they claimed to have been in business 7 years, these "˜movers' (two women) had put up their 1-page website the day before they bid on my move. They had zero references on the UShip site and gave no valid business references but a man's local phone number when asked with whom I could check offline.
Soon I discovered all the negative UShip site reviews. I decided to quit this "mover." So, cutting my losses, I gave up UShip and moved on since I was running on a move-out deadline. I went to another internet site similar to UShip but requiring no deposit to get a contact phone number and found a man who bid a reasonable price only to learn this poser was VERY reticent to give a DOT number to prove his claims of having "years and years of moving experience myself." Finally after I told him "no DOT number, no deposit," I got a DOT number. I called the DOT-listed company phone number from the .gov site to confirm that they were bidding on my move.
Suuure. The only good thing about this new guy's scam was he was using the DOT number of a legitimate moving company who had no idea who he was. After I came back to this guy with the news, he got very nasty and used the excuse that he was not a mover "per se" but a broker. The DOT-denominated company had never heard of anyone or anything related to this guy or my move, the sub-contracting or any brokerage.
This alarmed the true DOT owner that some fake mover was using his legitimate DOT number. Now, my tale of woe takes a turn for the better. The real owner of the real DOT company offered to set up a move with me. He was very conciliatory and felt bad that scammers were ruining his profession.
I got very great service from him for a good price. Happy ending. BUT BEWARE! The newest moving scam among cross-country moving sites on the Internet is to collect deposit money (from out-of-state suckers) to set up a move and then never move anything and disappear.
Well, the good thing is on the DOT website (thank goodness for the federal government) under the DOT registered numbers, there are REAL telephone numbers for real licensed movers. Start your search from that pool of numbers if you're going to use a less-than-brand name moving company.
Reason of review: Poor customer service.