Contact Information

Uship Phone Numbers

Customer Service:

  • (800) 698-7447
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Uship Chat:

Uship Email:

Corporate Office Address:

uShip, Inc.
3601 S. Congress Avenue Suite C104
Austin, Texas 78704
United States

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Summary of Uship Customer Service Calls

03:22 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Uship to Ask about:

Shipping and Delivery Question:

  • “Problems with delivery driver”
  • “To be a shipper”
  • “Shipping services”

Request for Information Question:

  • “How to make payment” , Review # 1683623
  • “Questions about shipping”
  • “Enquire about a shipping”

Activation/ Cancellation Question:

  • “Cancellation” , Review # 1685659
  • “I want to cancel and get my deposit back.”
  • “To confirm a cancelation”

Payments and Charges Question:

  • “Release payment”
  • “Payment not released by customer” , Review # 1659086
  • “Unsure whst to do as provider is looking for an advance payment”

Account Question:

  • “Having a problem accessing my account”
  • “Account blok”
  • “Having a problem with somone I hired saying their account is on hold”

Product/ Service Question:

  • “Premium quotes for insurance”
  • “Brokered run is still showing mine after they told me someone has already took that load”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Difficulty with website”

Staff Question:

  • “Customer wants to hire my services but we agreed on a different price. Need to advise customer on how to change his offer in order for me to except”
  • “Problem not getting service i paid for” , Review # 1220475

Employment Question:

  • “Do ya'll give1099 for the load delivered”

Other Question:

  • “New booking”
  • “Withdraw funds”
  • “My item hasn't been picked up” , Review # 1679607

Uship Rating Stats

1.6 out of 5 stars
based on 157 reviews
See all 626 reviews

Rating trend


Top Uship Services

Shipping Service, Customer Care, Bidding

Top Uship Products

Account, Website, Marketplace

Uship Pros and Cons

Pros: Never use uship, Initial price quoted, Fast pick up, Customers, Real uship out of tx has a great deal to offer

Cons: Customer service, Being scammed, Money grab, Dishonest shipper, Deceptive practices


uShip is an online shipping marketplace. The company provides customers connections with Transportation Service Providers. has been on the market since January of 2003. The headquarters of the company is based in Austin. uShip offers a variety of tools and products that enhance the shipping experience, including tools like the Shipping Price Estimator, the uShip Provider Directory, and the Bid Price Evaluator.

uship offers the following shipping services: household goods transporters, household movers, vehicle transporters, motorcycle transporters, boat transporters, freight carriers, plant and agriculture movers, pet and livestock transporters, special care movers, as well as junk haulers.

Uship reviews and complaints

Uship is ranked 115 out of 1670 in Transportation and Logistics category

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