I hired Loyal Pratt of NH through Uship to pick up a glass chandelier for me in Atlanta. It arrived in a large box and appeared to be ok.
Loyal and I moved the box into my garage where it stayed until I was ready to mount it, many months later. I hired an electrician and we moved the box from it's storage place into my living room. As we unpacked the box, I noticed 3 of the chandelier's arms off the center support. One arm was broken in half and the other two were snapped off the center support.
I emailed Loyal and he promised to pay for the damage if I sent him the cost.
I forwarded the estimate from my restorer ($750) and never heard from Loyal again. I have since found out that he has damaged other shipping goods.
Product or Service Mentioned: Uship Lpratt Shipping Profile.
Reason of review: Damaged or defective.
Monetary Loss: $750.
Preferred solution: Have shipper provide restitution as promised - I have his email saying he will pay.
Uship Pros: Initial price quoted.