The first time I used them all went as…
The first time I used them all went as planed . We booked Old Dominion they were out of this world perfect .
You always had contact with driver and they did not find ways to increase you charge . The next time I booked NMU Worldwide . This was a joke , very bad customer service the operator had problems with English speaking and understanding and before they could pick up they were talking about increase in pricing . Can not put you in contact with driver , You can not pay through u-ship who seems to be more secure , then you have to print another BOL .
So I call u-ship they cancel pickup first thing in morning and relist pickup but then had to deal with trucking company trying to charge me for there bad service . Uship did fix it but did nothing to this company . after all that there truck 18 wheeler shows up at 5;30 in afternoon turns in wrong driveway and just goes tru 2 neighbors yards and yes it messed there yard up good . I asked the driver what he was doing and he said no one called him ...
Once again no communication . So now i am fixing yards and u-ship says they can do nothing Other than this they have been great but NMU is a joke NEVER USE THEM
Product or Service Mentioned: Transportation Service.
Reason of review: Bad quality.
Monetary Loss: $600.
I didn't like: Do not use nmu they destroyed my neighbors yard.