State: New Jersey Clear all filters (18 of 625 reviews match)
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1.1
Details
We've been overcharged 100% and uShip doesn't care about it. Their website showed $940.00 for desired shipment from TX to NJ . After the delivery we received a notice with charge...$1880. uShip explained that this is what they got from the forwarder.Even it dies not...
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Review
#1399692 Review #1399692 is a subjective opinion of poster.
Cons
  • Poor service
Reason of review
Poor customer service
Loss
$900
Preferred solution
Price reduction
Never received my puppy. Paid 350$ for her for my daughter and even took my child out in 30 degrees of weather to get her because they said she'd be at the airport and she was not. I asked for a refund and I am suppose to be receiving it tomorrow, we will see. My...
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1 comment
Anonymous
#1314000

Where was the dog coming from. I think we have been scammed by the same people.

Our dog was coming from the other side of the country. We paid more than $350 and were sceptical when they asked for insurance to send the puppy.

We checked other companies to see if they required insurance none did. We also have a heartbroken child.

Review
#951265 Review #951265 is a subjective opinion of poster.
Reason of review
Poor customer service

Short Review on August 24, 2016

1.4
Details
Uship takes almost half of the amount charged so the drivers almost always up charge the minute they get a chance, often at the last minute so you don't have a choice. Do yourself a favor and go with another option; it will save you a LOT of aggravation.
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Review
#906381 Review #906381 is a subjective opinion of poster.
I was trying to ship a car and they totally misrepresented the cost and the time it would take to get the vehicle picked up. Their web site said that the total cost would be $436, but when I went to fill out the shipping forms, all of a sudden, there was a $39 "Service...
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1 comment
Anonymous
#1168546

I experienced the same thing, except my shipper had a disconnected phone then jerked around pick up times through emails. Finally blew me off completely. Not a bad way to make money for a company not delivering what they promise.

Uship then did same thing kept my deposit in form of a credit.

Review
#858035 Review #858035 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$78
Preferred solution
Full refund
I had no trouble with uship for one reason. If the transporter does not have a "valid DOT/MC" number they are not a legal transporter. Having a valid DOT/MC number means that they are registered and licensed with the US Dept of Transportation. By law they must carry...
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1 comment
Anonymous
#986070

This is true in some cases but there are also instances where your statement is false. I do not run an MC and do not intentionally damage customer property. So there are some of us that do not deserve to be lumped into that category.

Review
#619086 Review #619086 is a subjective opinion of poster.
1.0
Details
i just followed up with U ship in regards to the puppy scam, they explained that if the email comes from anything other than uship.com domain it wasn't them please post this I don't want anyone else to go through this. I was scammed for 230 dollars however I don't want...
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Review
#539729 Review #539729 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$230
Preferred solution
Let the company propose a solution

Scam Practices Review

Someone name Ashley contact me trying to give me a English Bulldog because her mother died blablabla and wants me to pay for 450 shipment. I almost did. Thank God I Waited until my husband got home. Someone from USHIP with a heavy accent call me to make the money transfer. I can't believe I almost lost $450. =(
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Review
#486020 Review #486020 is a subjective opinion of poster.
UShip is a ripoff and dishonest
UShip is a ripoff and dishonest
I contracted with Marine Corps Movers through uShip to move a motorcycle from Orlando to NJ. I purchased additional insurance through the uShip site just in case. The shipper dropped the bike and things fell on top of the bike. There was a total of $2600.00 worth of...
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11 comments
Anonymous
#1038405

Hi all i was reading your comments, what i dont understand is why dont you get a policy number from the carrier to verify that they are insured or check that they are legit

I am a carrier i provide all my customers with a copy of my insurance and a copy of my driver license and anything else they may need to to make they're experience flawless and easy

If you get a bid for 100 dollars to move your shipment 1000 miles then wouldnt you have a doubt a car o r motorcycle is not a ten lb fedex package. Think people

Do your homework

Its your bike or car or whatever your shipping

I have transported many cars and bike coast to coast through out the US i have had my mishaps but i always made it right from refunding my fee too fixing the bike or car at my cost or insurance claim and none of my customers waited for me to respond to the matter That said please be careful who you hire do a background check and ask questions Don't be *** its your shipment your money and your rules not uship or the carriers With that said have a nice day

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Review
#467044 Review #467044 is a subjective opinion of poster.
Loss
$2600
Ihave paid money twice for yorkies and still don't have one. Gina was suppose to have been at my house at 8 am today 8/21/13. At 9:43 they sent me a email and said that she was in Williamsburg VA and that her crate had gotten messed up and said that I needed to send...
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10 comments
Anonymous
#758861

THis is a scam out of Africa so never send money to these people.

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Review
#441720 Review #441720 is a subjective opinion of poster.
Loss
$100

Contact Uship Customer Service

Mailing Address:
uShip, Inc.
3601 S. Congress Avenue Suite C104
Austin, Texas 78704
United States
Phone:
(800) 698-7447
All Uship Contacts

Uship in Livingston, New Jersey - D & L Shipping, Dave is dishonest and Cruel

Hello,I shipped two cars with Dave. He and his nice were nice at first but in the end turned out mean. They dropped off both cars before we arrived from the airport. He made my niece sign the bol in the middle of trying to start the 2nd car started. We arrived 30 minutes later and noticed a broken tail light. Dave only offered to ship a used part from ebay which cost $80 and told me I had to install it. Two different dealerships quoted me $480 for the part only. I had to pay $607 total to get my new Buick fixed because I moved to a new state. I sent the shipper pictures and after numerous request of pictures from him, he finally sent side views only. From the side views you can see the broken tail light. I contacted you ship and they had to threaten tge shipper that they would close his account if he didnt provide insurance info. The shipper continues to lie. I took a lost using this shipper. I just want othersto informed. Next time, i will deal with a larger company. Stay away from D & L.
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4 comments
Anonymous
#604767

CALL ME FOR TRANSPORT NEXT TIME. HONEST AND DEPENDABLE 9193690491

>>>20 years experience>>>>>

Anonymous
#602877

Ever hear of the ols saying "If it's too good to be true, it probably isn't"? or "Caveat Emptor"?

Why do you think legitimate vehicle transporters cost so much..it's because they carry proper insurance for your shipment in case damage occurs. Shame on you for not reading the fine print about the deductible, you did agree to it.He "FORCE" your neice to sign the BOL??? DId he threaten her? Break her arm?

All she had to do was decline and make him wait until you arrived, he surely wouldn't have left without his payment. Even if she did feel the need to sign, she should have noted the damage on the BOL.

Consider it a lesson learned and paid for. :x

Anonymous
#596443

And let me guess what the dumb F*&%s said over at U Suck. "Oh sorry but we are a neutral venue" No worries though because the feds are investigating usucks illegal activity as I write this. It is only a matter of time before it will be known as Usank!

Anonymous
#596809
@Worst Nightmare

usuck lol.... I talked to numerous people at uship and they did nothing really.

The offered a $19.99 refund of the $160 deposit I made and I paid $25 for insurance. The insurance sucks because they only offered $106 because of a silly $500 deductable. I emailed them and called them for over two weeks and submitted all the documents and they still did nothing. They charge a service fee and I found out from the shipper when my car was picked up, they keep the deposit.

I am also upset that they protect the carriers more than they protect the customers. When I asked uship why they were still allowing the shipper to be listed under carrier watch and the shipper refused to talk to me and give me his insurance info. uship threaten to hold d&ls account. The shipper supplied a insurance certificate from usaa but had his agent from progressive call me and tell me there was nothing they could do.

To top the cake the shipper waited two weeks to respond to my feedback and completely lied on me. I emailed uship and sent them proof of my busted tail light on the shippers trailer and they didn't respond. The silly shipper asked me to end him pictures and I did, I asked him to send me his pictures.

He did after a week, but it was the side view. The only good thing about the pictures is once you zoom in, the broken tail light is visible.

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Review
#375045 Review #375045 is a subjective opinion of poster.
Loss
$607