I used u-ship with negative results and no customer support. My cargo was damaged by JnCExpiditing.
I found the website to be very user unfriendly. I believe this to be intentional to make it more difficult to contact them or file claims. In retrospect, when you think about it. All this site is, is a bunch of Joe Blows with pick ups and trailers hauling peoples stuff around.
How much intelligence does it take to drive a pickup? Every crack head and their dog who can't get a job is out there delivering for u-ship. No wonder there is no support from the site.
They know who their drivers are. If you chose to ship through this company you can expect absolutely no one to accept responsibility for damage to your cargo!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer service and unreliable provider. Please immediately contact the author of this review to discuss problem with delivery of uship website and associated monetary loss in the amount of $400. Uship needs to issue a full refund according to poster's claims.