Burlingame, California
Not resolved
1 comment

Please people, don't use Uship to ship your goods. Their business model is seriously flawed from a consumer protection perspective.

They act as a middle man but there are just a lot of scammers out there. You think you get a good price via bidding and you end up dealing with scammers in the end. At delivery, we were held hostage by the delivery person who claimed that we need to pay extra cash $300 due to additional expenses. When we disputed that it wasn't in the contract, he threatened by asking if we want our stuff sitting in the truck.

It seems to happen way too often apparently, and we found this the hard way because we didn't do enough research.

Product or Service Mentioned: Uship Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

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So what ended up happening?