Uship Reviews
630K
CLAIMED LOSSES
654
TOTAL REVIEWS
320K
PAGE VIEWS
Uship Reviews
New Reviewer
I was searching online on oogle for an english bulldog puppy. I came across a profile that had a picture of a white english bulldog puppy for sale supposingly located in Lynn, MA. Contacted the person through an email address listed as jonesalex17@***.com . This is...
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ID
Location
Revere, Massachusetts
Dispute charges
I was DOUBLE CHARGED, I'm out of $1000.00!!! No one has assisted to get me my refund. I keep getting random emails about how to initiate my refund. It did not take ALL of this work for UShip to take my money. How about you get someone to GIVE ME MY MONEY BACK!
User's recommendation: DO NOT GIVE YOUR CREDIT CARD NUMBER.
ID
Pros
- Never use uship
Cons
- Way they handle they take no responsibility for nothing
Loss
$1000
Preferred solution
Full refund
New Reviewer
Original review updated by user Aug 15, 2021
I had an extremely bad experience with uShip and their Provider "L&M Trusted Transport". I had booked "L&M Trusted Transport" via uShip to move a Highboy Dresser from *** GA to Ashburn, VA. This was an Estate Sale purchase. L&M Transport confirmed to pick...
ID
Pros
- Online platform to connect movers with shippers
Cons
- There are lot of fraud providers like l&m trusted transport
- I called uship but there was no one in their customer service
- I lodged email complaint and they did not get back to in 2 days
Loss
$1000
Preferred solution
Full Refund & deliver service ordered
Unsatisfying Customer Experience
The customer service department contains some very condescending, passive-aggressive, and childish individuals. Emmanuel C. in particular, not only did not help with my questions or attempt to solve my issue IN ANY WAY, but this person also repeatedly talked to me as if I were something less than a human being... my accounts were suspended because I created both a shipper and carrier account. I didn't know they had a policy that states users can create only one account... sometimes people need to operate in both a shipper and a carrier capacity. I certainly did not deserve to be treated badly and dismissed and disregarded because I made one small mistake... I even offered to delete one of the accounts. Emmanuel C did not care and did not help.
User's recommendation: Do not use Uship - especially if you will need assistance from customer service.
ID
Service
Uship Customer Care
Pros
- Never use uship
Cons
- Terrible customer service
New Reviewer
Terrible service
Items not picked as promised. Had to deliver freight to depot. Zero customer support or service. Bogus add-on fees weeks after the shipment was delivered.
User's recommendation: Stay away from U-ship and T-Force freight.
ID
Cons
- No help
- Unreliable provider
Preferred solution
Price reduction
Legal questions to became a driver to deliver horses
The lady I just spoke to and customer Carrie was very helpful and very at all the information that I needed thanks
ID
Location
Foley, Alabama
Your contractor did not deliver my vehicle
Uship represented that it was a trusted transport service. However, now they claim they have no responsibility for any transporter that is registered with them.
ID
Location
Chicago, Illinois
New Reviewer
Scam unauthorize charge to the credit card on file
The quoted a shipment I accepted the price and in the delivery day then the Freight company never showed up I called them and told me the driver could not find the address saying he was a new guy in the area. Now, UShip is charging to my credit card without my authorization or any notification extra money for a supposed re-delivery, I ended paying more money using these *** company. Stay away from them.
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDamaged home and personal belongings
USHIP moved my home and broke tons of items and damaged my brand new house by hiring incompetent movers and never reimbursed me for the damages.
User's recommendation: Do Not Use.
ID
Cons
- Damaged home and belongings
Loss
$9
Preferred solution
Full refund
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
A letter was sent via recorded delivery to my parents house implying that I have an agreement with him through uship which I dont, and that I have an account with uship to which I dont, and I had agreed to transport a vehicle from Liverpool to Ireland (which I didnt...
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ID
Preferred solution
Evidence I have no account and clarification
New Reviewer
Release payment to transporter
I don't know what to do to release payment
ID
Preferred solution
Pay the carrier
Refund
I am buying a car from a man who says that he sends it to me throught your service and what he says i Have to pay to you but i Have a question if the vehicle is not as described can you refund the amount ?
ID
Location
Bologna, Emilia-Romagna
New Reviewer
I need to speak with C service
Am carrier I have a job as am sending the email now Shaipper add 1300 miles to the original paid distance And I need to make sure that uship in the loop And asking how do I charge him for that extra?
ID
Loss
$1600
Preferred solution
Let the company propose a solution
Company name has been used as a scam oppurtunity
Company replied that my tracking number/order doesn't exist in their book. Company name was used by an individual/organized group to scam customers. Remember: company is ONLY a marketplace. Always check your orders with their official support before you deposit any money. Check if your mails come from their true email addresses (mine were coming from false one) or better: call them directly!
User's recommendation: Company can be used as a scamming tool. Be careful.
ID
Location
Ljubljana, Ljubljana
Shipper failed to collect item
uShip is a broker who puts you in touch with shipping companies who provide quotes. Once you accept a quote uShip informs the company and arranges for you to get in touch. The shipper is not paid until the contract has been completed. In my case uShip was extremely responsive and helpful and made sure that I was not charged as the shipper did not collect the item on the agreed date.
User's recommendation: You can use uShip with confidence.
ID
Service
Uship Shipping Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer (s)
Customer (s) were very helpful, and polite.
ID
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My daughter scammed out of 850 dollars