Uship Reviews

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New Reviewer
I was searching online on oogle for an english bulldog puppy. I came across a profile that had a picture of a white english bulldog puppy for sale supposingly located in Lynn, MA. Contacted the person through an email address listed as jonesalex17@***.com . This is...
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279 comments
#1738723

My daughter scammed out of 850 dollars

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ID
#210821 Review #210821 is a subjective opinion of poster.
Location
Revere, Massachusetts

Dispute charges

I was DOUBLE CHARGED, I'm out of $1000.00!!! No one has assisted to get me my refund. I keep getting random emails about how to initiate my refund. It did not take ALL of this work for UShip to take my money. How about you get someone to GIVE ME MY MONEY BACK!

User's recommendation: DO NOT GIVE YOUR CREDIT CARD NUMBER.

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ID
#2782524 Review #2782524 is a subjective opinion of poster.
Pros
  • Never use uship
Cons
  • Way they handle they take no responsibility for nothing
Loss
$1000
Preferred solution
Full refund
New Reviewer
Horrible Customer Experience with Uship & Provider "L&M Trusted Transport"
Horrible Customer Experience with Uship & Provider "L&M Trusted Transport"
Original review updated by user Aug 15, 2021
I had an extremely bad experience with uShip and their Provider "L&M Trusted Transport". I had booked "L&M Trusted Transport" via uShip to move a Highboy Dresser from *** GA to Ashburn, VA. This was an Estate Sale purchase. L&M Transport confirmed to pick...
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ID
#2777367 Review #2777367 is a subjective opinion of poster.
Pros
  • Online platform to connect movers with shippers
Cons
  • There are lot of fraud providers like l&m trusted transport
  • I called uship but there was no one in their customer service
  • I lodged email complaint and they did not get back to in 2 days
Loss
$1000
Preferred solution
Full Refund & deliver service ordered

Unsatisfying Customer Experience

The customer service department contains some very condescending, passive-aggressive, and childish individuals. Emmanuel C. in particular, not only did not help with my questions or attempt to solve my issue IN ANY WAY, but this person also repeatedly talked to me as if I were something less than a human being... my accounts were suspended because I created both a shipper and carrier account. I didn't know they had a policy that states users can create only one account... sometimes people need to operate in both a shipper and a carrier capacity. I certainly did not deserve to be treated badly and dismissed and disregarded because I made one small mistake... I even offered to delete one of the accounts. Emmanuel C did not care and did not help.

User's recommendation: Do not use Uship - especially if you will need assistance from customer service.

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ID
#2629410 Review #2629410 is a subjective opinion of poster.
Service
Uship Customer Care
Pros
  • Never use uship
Cons
  • Terrible customer service
New Reviewer

Terrible service

Items not picked as promised. Had to deliver freight to depot. Zero customer support or service. Bogus add-on fees weeks after the shipment was delivered.

User's recommendation: Stay away from U-ship and T-Force freight.

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ID
#2625290 Review #2625290 is a subjective opinion of poster.
Cons
  • No help
  • Unreliable provider
Preferred solution
Price reduction

Legal questions to became a driver to deliver horses

The lady I just spoke to and customer Carrie was very helpful and very at all the information that I needed thanks
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ID
#2523621 Review #2523621 is a subjective opinion of poster.
Location
Foley, Alabama

Your contractor did not deliver my vehicle

Uship represented that it was a trusted transport service. However, now they claim they have no responsibility for any transporter that is registered with them.
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ID
#2460012 Review #2460012 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Scam unauthorize charge to the credit card on file

The quoted a shipment I accepted the price and in the delivery day then the Freight company never showed up I called them and told me the driver could not find the address saying he was a new guy in the area. Now, UShip is charging to my credit card without my authorization or any notification extra money for a supposed re-delivery, I ended paying more money using these *** company. Stay away from them.
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ID
#2454055 Review #2454055 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Damaged home and personal belongings

USHIP moved my home and broke tons of items and damaged my brand new house by hiring incompetent movers and never reimbursed me for the damages.

User's recommendation: Do Not Use.

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ID
#2430822 Review #2430822 is a subjective opinion of poster.
Cons
  • Damaged home and belongings
Loss
$9
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Uship - Fraud
A letter was sent via recorded delivery to my parents house implying that I have an agreement with him through uship which I dont, and that I have an account with uship to which I dont, and I had agreed to transport a vehicle from Liverpool to Ireland (which I didnt...
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ID
#2402524 Review #2402524 is a subjective opinion of poster.
Preferred solution
Evidence I have no account and clarification
New Reviewer

Release payment to transporter

I don't know what to do to release payment
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ID
#2323577 Review #2323577 is a subjective opinion of poster.
Preferred solution
Pay the carrier

Refund

I am buying a car from a man who says that he sends it to me throught your service and what he says i Have to pay to you but i Have a question if the vehicle is not as described can you refund the amount ?
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ID
#2213392 Review #2213392 is a subjective opinion of poster.
Location
Bologna, Emilia-Romagna
New Reviewer

I need to speak with C service

Am carrier I have a job as am sending the email now Shaipper add 1300 miles to the original paid distance And I need to make sure that uship in the loop And asking how do I charge him for that extra?
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ID
#2206580 Review #2206580 is a subjective opinion of poster.
Loss
$1600
Preferred solution
Let the company propose a solution

Company name has been used as a scam oppurtunity

Company replied that my tracking number/order doesn't exist in their book. Company name was used by an individual/organized group to scam customers. Remember: company is ONLY a marketplace. Always check your orders with their official support before you deposit any money. Check if your mails come from their true email addresses (mine were coming from false one) or better: call them directly!

User's recommendation: Company can be used as a scamming tool. Be careful.

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ID
#2192032 Review #2192032 is a subjective opinion of poster.
Location
Ljubljana, Ljubljana

Shipper failed to collect item

uShip is a broker who puts you in touch with shipping companies who provide quotes. Once you accept a quote uShip informs the company and arranges for you to get in touch. The shipper is not paid until the contract has been completed. In my case uShip was extremely responsive and helpful and made sure that I was not charged as the shipper did not collect the item on the agreed date.

User's recommendation: You can use uShip with confidence.

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ID
#2148570 Review #2148570 is a subjective opinion of poster.
Service
Uship Shipping Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer (s)

Customer (s) were very helpful, and polite.
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ID
#2050402 Review #2050402 is a subjective opinion of poster.

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