Unclaimed
Uship Reviews
630K
CLAIMED LOSSES
663
TOTAL REVIEWS
320K
PAGE VIEWS
Uship Reviews
New Reviewer
USHIP SCAM!!!
I was searching online on oogle for an english bulldog puppy. I came across a profile that had a picture of a white english bulldog puppy for sale supposingly located in Lynn, MA. Contacted the person through an email address listed as jonesalex17@***.com . This is...
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ID
Location
Revere, Massachusetts
New Reviewer
Unable to login
Enter data requested but cant open. Wrong user or password when I try to open new acct.Want to list open market
ID
Location
Dartmouth, Nova Scotia
New Reviewer
I want to become a carrier
How do I become the person that drives a car to its owner from one state to the next I want to get bids to work driving people s car to them
ID
Location
Minneapolis, Minnesota
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed a shipment
Camuiacation with the carrier and no call back I booked the shipment and *** poor carrier I will never use you or your carriers again so don't bother me
User's recommendation: Never.
ID
Location
Big Falls, Minnesota
Pros
- Never use uship
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTruck drivers keep canceling taking bids and then calling update of pick up and canceling
Truck drivers keep canceling taking bids and then calling update of pick up and canceling Ive been on you ship for three weeks three truck drivers called to pick up my motorcycle in Colorado and deliver it in Illinois always getting excuses truck breaking down cant make it can you meet me halfway this is outrageous and very upsetting not happy with you ship right now at all driver just canceled again on me this morning took bid yesterday called me two hours before pick up same truck problems dont take a bid if you cant do the job
User's recommendation: Be aware.
ID
Location
New York, New York
Preferred solution
Deliver product or service ordered
New Reviewer
Fees
How can you with good conscience charge a driver over 30% of the quote to deliver a manlift I bid the job for $1,000 and you're taking $320 off the top for doing absolutely nothing why am I paying 30%
ID
Item was stolen
Uship does not vet the service providers they use (Beware) the guy I hired was a felon and stole my property value at $2500.00 he was arrested on a different charge. I did all the work to find him and got my property back after traveling 730 miles one way. Uship did nothing and they do not want any responsibility in what the service providers do. Tell me this is only a platform and they hold no fault if it goes wrong. I would never use or recommend to use waste of time and money. They should at least do background checks on people (THEY) use they make money and you take all the risk no good site.
User's recommendation: Do not use this company.
ID
Loss
$450
Preferred solution
My fees to have to go get my item 730 miles away
Concerned about my shipment and the contractor
My shipment was stolen $1700.00 plus the uship fee of $330.00 they will not even refund that. Uship wants zero responsibility for anything only take your money, and I have to file the police report. They dont do any kind of background checks on the service providers they will use a x con or a felon and they do not care. They say its a platform (uship) and they have no responsibility after a item is picked up. This Co. Or whatever it is should be out of business. Never ever use them.
User's recommendation: Do not use this uship they will keep your money and have zero responsibility if anything goes wrong.
ID
Location
Alexandria, Virginia
New Reviewer
Horrible
Cancelled my account 5 minutes after asking for a quote. Rude and unhelpful. Avoid wasting time at all costs
User's recommendation: Avoid these fools at all costs.
ID
Location
Orland Park, Illinois
Pros
- Easy web site to get to
Cons
- Useless
Preferred solution
Apology
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New Reviewer
Cannot contact us hip
Im trying to get a part shipped but no success online {{Redacted}}
User's recommendation: Have a unhip friggn contact #.
ID
Location
Brampton, Ontario
Preferred solution
Parts
Dispute charges
I was DOUBLE CHARGED, I'm out of $1000.00!!! No one has assisted to get me my refund. I keep getting random emails about how to initiate my refund. It did not take ALL of this work for UShip to take my money. How about you get someone to GIVE ME MY MONEY BACK!
User's recommendation: DO NOT GIVE YOUR CREDIT CARD NUMBER.
ID
Pros
- Never use uship
Cons
- Way they handle they take no responsibility for nothing
Loss
$1000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHorrible Customer Experience with Uship & Provider "L&M Trusted Transport"
Update by user Oct 16, 2021
uShip contacted me and gave me a credit of $40. This does not compensate for the whole one day of wasted time and storage fees of 15 days I had to incur. They need to tighten their Service Providers and remove bad providers on regular basis
Original review updated by user Aug 15, 2021
I had an extremely bad experience with uShip and their Provider "L&M Trusted Transport". I had booked "L&M Trusted Transport" via uShip to move a Highboy Dresser from *** GA to Ashburn, VA. This was an Estate Sale purchase. L&M Transport confirmed to pick up my furniture on 8/14/2021 Saturday Morning 9:30AM from *** GA. The Service Provider names were Mary Russell and Lando Russell. They did a complete no show and were not reachable on phone or text. They did not return my numerous calls or text messages and left me completely in the dark. I had to waste whole of Saturday to find alternate options to pick up my furniture and transport. I wasted time & money, and this caused a lot of heartburn. "L&M Trusted Transport" is completely untrustworthy and fraud provider. They don't deserve your time or business. As for uShip, they don't care about their customers at all. 1) They don't have Customer Service coverage during weekends. Although lot of their moving business is conducted over the weekend. I called uShip, but there was no one in their Customer Service to resolve my issue. 2) Their website asked to lodge an email complaint, uShip has not got back to me or taken any actions to resolve my case in 2 days. Please do not trust uShip or their provider "L&M Trusted Transport" with your business. They are not worthy of your trust or business. ID
Pros
- Online platform to connect movers with shippers
Cons
- Do not have customer service coverage during weekends
- There are lot of fraud providers like l&m trusted transport
- I lodged email complaint and they did not get back to in 2 days
Loss
$1000
Preferred solution
Full Refund & deliver service ordered
Unsatisfying Customer Experience
The customer service department contains some very condescending, passive-aggressive, and childish individuals. Emmanuel C. in particular, not only did not help with my questions or attempt to solve my issue IN ANY WAY, but this person also repeatedly talked to me as if I were something less than a human being... my accounts were suspended because I created both a shipper and carrier account. I didn't know they had a policy that states users can create only one account... sometimes people need to operate in both a shipper and a carrier capacity. I certainly did not deserve to be treated badly and dismissed and disregarded because I made one small mistake... I even offered to delete one of the accounts. Emmanuel C did not care and did not help.
User's recommendation: Do not use Uship - especially if you will need assistance from customer service.
ID
Service
Uship Customer Care
Pros
- Never use uship
Cons
- Terrible customer service
New Reviewer
Terrible service
Items not picked as promised. Had to deliver freight to depot. Zero customer support or service. Bogus add-on fees weeks after the shipment was delivered.
User's recommendation: Stay away from U-ship and T-Force freight.
ID
Cons
- Unreliable provider
- No help
Preferred solution
Price reduction
Legal questions to became a driver to deliver horses
The lady I just spoke to and customer Carrie was very helpful and very at all the information that I needed thanks
ID
Location
Foley, Alabama
Your contractor did not deliver my vehicle
Uship represented that it was a trusted transport service. However, now they claim they have no responsibility for any transporter that is registered with them.
ID
Location
Chicago, Illinois
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Uship
My daughter scammed out of 850 dollars