Allan B Bna

Terrible service

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Items not picked as promised. Had to deliver freight to depot. Zero customer support or service. Bogus add-on fees weeks after the shipment was delivered.
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Cons:
  • Unreliable provider
  • No help

Preferred solution: Price reduction

User's recommendation: Stay away from U-ship and T-Force freight

Jose L Ogq

Scam unauthorize charge to the credit card on file

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The quoted a shipment I accepted the price and in the delivery day then the Freight company never showed up I called them and told me the driver could not find the address saying he was a new guy in the area. Now, UShip is charging to my credit card without my authorization or any notification extra money for a supposed re-delivery, I ended paying more money using these *** company. Stay away from them.
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Preferred solution: Full refund

Andrew G Ezs

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Verified Reviewer

Damaged home and personal belongings

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USHIP moved my home and broke tons of items and damaged my brand new house by hiring incompetent movers and never reimbursed me for the damages.
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Loss:
$9
Cons:
  • Damaged home and belongings

Preferred solution: Full refund

User's recommendation: Do Not Use

Anonymous
map-marker Foley, Alabama

Legal questions to became a driver to deliver horses

The lady I just spoke to and customer Carrie was very helpful and very at all the information that I needed thanks
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Anonymous
map-marker Chicago, Illinois

Your contractor did not deliver my vehicle

Uship represented that it was a trusted transport service. However, now they claim they have no responsibility for any transporter that is registered with them.
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Virginia R Ajz

Release payment to transporter

I don't know what to do to release payment
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Preferred solution: Pay the carrier

Nedda M

I need to speak with C service

Am carrier I have a job as am sending the email now Shaipper add 1300 miles to the original paid distance And I need to make sure that uship in the loop And asking how do I charge him for that extra?
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Loss:
$1600

Preferred solution: Let the company propose a solution

Anonymous

Shipper failed to collect item

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uShip is a broker who puts you in touch with shipping companies who provide quotes. Once you accept a quote uShip informs the company and arranges for you to get in touch. The shipper is not paid until the contract has been completed. In my case uShip was extremely responsive and helpful and made sure that I was not charged as the shipper did not collect the item on the agreed date.
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User's recommendation: You can use uShip with confidence.

Anonymous
map-marker Bologna, Emilia-Romagna

Refund

I am buying a car from a man who says that he sends it to me throught your service and what he says i Have to pay to you but i Have a question if the vehicle is not as described can you refund the amount ?
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Anonymous
map-marker Ljubljana, Ljubljana

Company name has been used as a scam oppurtunity

Company replied that my tracking number/order doesn't exist in their book. Company name was used by an individual/organized group to scam customers. Remember: company is ONLY a marketplace. Always check your orders with their official support before you deposit any money. Check if your mails come from their true email addresses (mine were coming from false one) or better: call them directly!
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User's recommendation: Company can be used as a scamming tool. Be careful

Jackie G Uuu

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Verified Reviewer

Account on hold

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I would like to resolve any issues if there were any, so I can continue to ship for you. I'm new at this, that was my first time to pick up and drop off for customers. I would like to continue to ship. Thank you.
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Pros:
  • Fast pick up
Cons:
  • Phone number is for the week day only

Preferred solution: To fix issues

Jackie G Uuu

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Verified Reviewer

Customer (s)

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Customer (s) were very helpful, and polite.
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Vaishali U Pyl

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Verified Reviewer

The mover didnt turn u

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The uship customer service noone is picking up and the mover I was linked didnt reply to calls one day before the move date.dont
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Preferred solution: Full refund

Chris G Hgy

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Verified Reviewer

DO NOT USE MARIO MAURICIO TRANSPORT

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Uship - DO NOT USE MARIO MAURICIO TRANSPORT
U Ship will not let me leave a review for MARIO MAURICIO TRANSPORT. In 2018 we requested a return of all funds for NON Delivery of my MC. The Texas courts have just ruled that MARIO MAURICIO TRANSPORT had NO RIGHTS to keep my MC for the last 2 years. Due to us requesting our funds back for NON Delivery U Ship will not allow us to leave a review on their web site. So please be aware that you may face the same problem With Mario. His claim was he damaged our bike and we told him to keep it.. Who would tell a delivery driver he can keep $20K? Not Us.
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Loss:
$18249
Cons:
  • Lost 18249 dollars due to u-ship not working as a broker

Preferred solution: Have Mario Return all funds the Texas Judge has awarded us $18249.00

Anonymous
map-marker Spring, Texas

Fired my booking through uship carrier CHP Logistics

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They gave a quote then said they have 7 days to get the shipment loaded. It took longer then 7 days. Then they loaded the shipment and didn't verify dimensions. Which resulted in requiring another expense and another 7 days. So I waited another 7 days, and nothing?. I called their VP of Sales (what a joke). He answers the call with.. "what"?. How rude! I am the one who is not satisfied? He then goes on that he is trying to ship still, but having trouble. I gave another a couple days. Then, I went to another carrier and fired them on Uship. The VP of sales texts me to try and ask what is wrong??? Then tells me he was trying to get the cheapest carrier??.... what? So you delayed my shipment over 2 weeks and you answer is you are trying to find the cheapest carrier? Just plan terrible... You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot... they pass you on to another delivery specialist. The guy had no clue what was even shipping.
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User's recommendation: Do not hire, turn the other way.