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Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
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Value for money

We used Uship as a back up broker every once in a while, and it was a big mistake, they use dirty tricky to lure in customer by give initial good rate and then rebill them x20 times more few month after. I should've known better since they got low review score by the time I used them.

our first shipment with Uship was assigned to UPS freight on an expedite weekend freight because it's a hard access area only reached by a few carriers, after we book the shipment, printed BOL and everything from Uship we were told "we are all good, just wait for the driver" guess what?? the next thing we know UPS freight never showed up, after I called to UPS freight, we were told the pick up request from broker(uship) was never sent, even our status on Uship shows "assigned" so we had to spent hours with UPS freight to get a drive for something we booked through Uship.

And the first hitch is nothing compare to the price scam they pulled on us recently. around later May, we booked a shipment to NY through Uship and assigned to Old Dominion, because their rate beats our current carrier by $20, so sound like good deal right? and we booked the shipment as usual. then on 7/11/18, we got an email from "Uship" simply says "oh hey! we adjusted your bill without reason, here's $1100 more for the single pallet you shipped" As you can see in attachment. Notice that we always input the correct freight info, last time we had dispute freight info was back in 2014 over $35 lift gate, just ask yourself have you ever shipped anything $1200 on a single pallet? and is it right for any broker to bill you an initial amount and then charge you whatever amount they want without your consent?

This is board line criminal business, now our office is seeking legal action on this scam shipper.

My advise, avoid them at all cost!!!

Reason of review: Pricing issue.

Monetary Loss: $1300.

Preferred solution: Full refund.

Uship Cons: Being scammed, Scams that mimic uship, Price scam.

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