State: Texas City: Austin Clear all filters (12 of 625 reviews match)
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2.2
Details
The first time I used them all went as… The first time I used them all went as planed . We booked Old Dominion they were out of this world perfect . You always had contact with driver and they did not find ways to increase you charge . The next time I booked NMU...
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Review
#1411446 Review #1411446 is a subjective opinion of poster.
Cons
  • Do not use nmu they destroyed my neighbors yard
Reason of review
Bad quality
Loss
$600
1.0
Details
Uship - Shipper Stole Family Heirloom
Uship - Shipper Stole Family Heirloom
Uship - Shipper Stole Family Heirloom
Hired a shipper through uShip.com to move an antique china cabinet from Eugene Oregon to Humble Texas. The china cabinet was picked up, but then the shipper missed three separate dates for delivery. Then they were "permanently suspended" from the uShip website, and now...
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Review
#1344099 Review #1344099 is a subjective opinion of poster.
Pros
  • Never use uship
Cons
  • Being scammed
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Identify the shipper, contact the police and investigate!
Tags
  • Uship complaint

Uship in Austin, Texas - Dabadabing

1.1
Details
Please avoid hiring Shawn from Dabadabing on Uship . He is the worst driver to hire. No communications , lies , lack of respect. He will stand you up just like he did me along with his track record of 16 others. AVOID HIM BY ALL MEANS. You will regret dealing with him.
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Review
#1215254 Review #1215254 is a subjective opinion of poster.
Reason of review
Poor customer service
4.4
Details
I think people that have been scammed are not dealing with the true Uship. The big one is buying pets especially dogs online. I am advocating for a friend & have too much experience in what I do. Its important to look at the exact name on the paper work. The Federal...
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Review
#1171865 Review #1171865 is a subjective opinion of poster.
Pros
  • Real uship out of tx has a great deal to offer
Cons
  • Scams that mimic uship
Reason of review
Educating the real vs fake.
2.2
Details
I used UShip to ship a boat a few years back and had no issues so I was surprised to encounter so many issues with shipping my car. I cannot give a good recommendation to Ace Auto Transport or Safe Auto Transport. I accepted Ace’s bid to ship my car 10/23/2017 –...
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1 comment
Anonymous
#1410141

Try EcoRush next time, they are timely, honest, and professional.

Review
#1119196 Review #1119196 is a subjective opinion of poster.
Cons
  • Very poor customer service
Reason of review
Poor customer service
Preferred solution
I just want to leave a bad review for Ace Auto Transport and Safe Auto Transport
Tags
  • shippers
ANOTHER DISAPPOINTED CUSTOMER. I had two separately contracted drivers who bagged on me the last minute for a vehicle transfer. The last called me early evening on the day before he was supposed to pickup early the next morning with some lame excuse about how since he...
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Review
#1049220 Review #1049220 is a subjective opinion of poster.
Cons
  • Unethical drivers
  • Dishonest shipper
  • Fine print hidden until after commitment
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund
I ordered a puppy online. Sent money for puppy plus cost of shipping. Breeder told puppy to airports and arranged uship to bring it to me in Florida. All was well. Then I got an email from uship that inhad to send $1800.00 to rent a crate for the pup to be put on the...
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4 comments
Anonymous
#1559642

I don't know if Uship was involved; it never got to that point. I responded to a craigs list advertisement for two pugs.

Actually two ads. The first ad was for a pug in Elko, NV, about a three hour drive from my home. The second was the same ad but with a different pug and the google map said Las Vegas. I didn't notice the city change on Google Maps.

I got a reply from the poster about how excited she was to learn I was interested and sent me numerous pictures of the dogs. She said they just moved to Richmond, Virgina three weeks ago and said they rented an apartment that didn't allow dogs. She said she would give them for free but I would have to pay the shipping charges. She asked me numerous questions: Have you own a pets before?

- Do you have a vet doctor? -where precisely are you located? - Are you a breeder? - will you take both puppies or just one?

if one what sex? -Do you have pets loving children at home? - Give me a Brief Description about your Environment? -Will you take good care for the babies like your own child?

These questions are very similar to another poster who got scammed. When I asked questions like, " I thought you lived in Elko, Nv?" she never addressed it. When I asked her what vaccinations the puppies have had, no response. She said she would call a Pet Transporter and it would cost me $400.

There would call for payment once she registered the dogs with them. My airport is really small and is only served by Delta Airlines. Delta's policy is the dog owner must have a health certificate issued by a licensed Vet within 10 days of the flight and the dog must have a rabies shot. Also there can be only one connection city on the flight.

Not possible from Richmond to where I live. She had told me the dogs would be brought to my door. When I first responded to her, I told her I would drive to Elko, NV to get them. She responded we just moved to Richmond, VA, and it was great I would drive the 16 hours one-way.

It's about a 40 hour drive to Richmond. Like I said, it never got to the point of Uship, but the questions parallel someone who fortunately got scammed out of $550. And really, who would put two young puppies on a truck or plane for a trip that could take days to complete. And of course, she really wanted assurances that I would be a good dad to her babies!

Thank you for this site. I'm sure, like everyone else, I would have been asked to pay the money and had been robbed.

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Review
#987766 Review #987766 is a subjective opinion of poster.
Pros
  • Never use uship
Reason of review
Problem with delivery
Loss
$609
Preferred solution
Deliver product or service ordered
Tags
  • scamming customers
1.0
Details
POST YOUR CAUSE RIGHT FROM USHIP SITE AS THE SHIPPER
POST YOUR CAUSE RIGHT FROM USHIP SITE AS THE SHIPPER
WARNING DO NOT RISK YOUR DOG ON USHIP! Please Google "Uship Missing Dogs" Before You Waste Your $ Bidding Please Research Youself! Most People Are Unaware Of All The Potential Risks Of UShip Without Proper Awareness You May Be Unknowingly Putting Your Dog In The Hands...
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Review
#738781 Review #738781 is a subjective opinion of poster.

Uship Dog Shipping Review from Austin, Texas

5.0
Details
You people aren't very smart, clearly since you let yourself be scammed in the first place. You are reviewing the wrong company. UShip did not take your money or scam you, nothing was ever shipped! Craigslist scammers took your money. This is the same as if a scammer on Craigslist told you they used UPS shipping so then you go and leave bad reviews for UPS. Your dogs were never shipped there were no dogs. You were scammed out of money and now you are mad, but don't leave bad reviews for a company just because the person who scammed you name dropped that company.
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Review
#712656 Review #712656 is a subjective opinion of poster.

Contact Uship Customer Service

Mailing Address:
uShip, Inc.
3601 S. Congress Avenue Suite C104
Austin, Texas 78704
United States
Phone:
(800) 698-7447
All Uship Contacts

Uship in Austin, Texas - Absolutely horrible

We contracted with Uship to move five pallets of product from about an hour away. We received a quote with that included the requested lift gate on the truck as our dock is not raised. The quote was $394 and was pre-paid by credit card. When the product arrived, there was no lift gate and the total was $862, which had to be paid right then or the driver would leave with our product. We called Uship and they stated they was nothing they could do, even though we had the paid quote right in front of us. We were fortunately able to borrow a forklift from a neighboring company and unload. The reason for the more than double price on the quote is that the product was a different "classification" and they didn't account for it (classification was never mentioned when we submitted our order). Needless to say, we are now out $1256 for something that should have cost less than $400 and lost valuable time trying to find a solution when there was a quick turn around for the product. Responses to a request for a refund have been for at least the $394 that was paid in advance have been ignored.
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3 comments
CitizenShipperSupport
#972569

Hi, I'm Jennifer, Customer Relations Manager at CitizenShipper. I was both shocked and dismayed to hear about your experience.

I'm really sorry to hear that you had to go through all this.

I wanted to let you know about CitizenShipper.com. We're also an online shipping marketplace, and connect customers like you with drivers. What really distinguishes us from other service is our commitment to customer safety and satisfaction. Drivers on CitizenShipper undertake stringent screening checks before picking up any customer shipments, including a nationwide Background Check, and also address verification.

We also feel our community policed review and feedback system helps users to sort out undesirable members leaving only the drivers who conduct themselves with professionalism and integrity. In addition to this, we've also just integrated a dispute resolution system which further enhances user safety on our site.

If you do find yourself in need of quotes and professional drivers, please reach out to me on jennifer 'at' citizenshipper dot com, or call me on 1-888-263-4804 and I'd be happy to find you a professional driver.

Thanks!

Jen

Anonymous
#1041148
@CitizenShipperSupport

Jennifer is a troll. Citizenshipper is another scam like uship

CitizenShipperSupport
#1041157
@Anonymous

Jennifer is actually the senior customer service & admin support for over 3years now. If by the fact that CitizenShipper is a load board, then yes, we are like Uship in that way. However, you can check out our A rating from the BBB if you'd like, or our 9.4 rating and reviews with trustpilot if you'd like to see the difference in the two sites.(https://www.trustpilot.com/review/citizenshipper.com) Or better yet, come check out the site for yourself so you know that what you said is untrue.

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Review
#615849 Review #615849 is a subjective opinion of poster.
Reason of review
Pricing issue