Dover, New Jersey
Not resolved
1 comment

I was trying to ship a car and they totally misrepresented the cost and the time it would take to get the vehicle picked up. Their web site said that the total cost would be $436, but when I went to fill out the shipping forms, all of a sudden, there was a $39 "Service Fee." Oh and then I needed to buy insurance for an additional hundred dollars. You can't speak with a real person in this company, but through their website I finally told them to cancel the shipment, but they kept a substantial amount of the payment "as a deposit for my next shipment." Liars and cheats.

Product or Service Mentioned: Car Transportation Service.

Reason of review: Not as described/ advertised.

Monetary Loss: $78.

Preferred solution: Full refund.

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I experienced the same thing, except my shipper had a disconnected phone then jerked around pick up times through emails. Finally blew me off completely. Not a bad way to make money for a company not delivering what they promise.

Uship then did same thing kept my deposit in form of a credit.