Not resolved

Driver came onto my marina property to pick up a slip holders boat. Shame on me for not making a copy of his drivers license.

We were very busy that day, told him where it was, he comes into our service dept. asking about swapping out a 2 5/16 trailer ball, service writer was collecting payment from another customer and told him he would be just minute. Driver walked out, not waiting. Fast forward, technician hops on tractor to move a boat and guess what?

No ball in tractor! Another customer there said he saw the driver take it with the pin. He thought he worked for us. Uship would not give me his name, slip holder says he did not have his name.

That tri ball was $60.

POS driver, company, slip holder! I will never allow another U ship driver on my property.

Reason of review: Poor customer service.

Monetary Loss: $60.

Preferred solution: Police report.

Uship Cons: No company support.

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