Livingston, New Jersey
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9 comments

woodyv commented on a reply in What are online payments through SafePay?, a question about uShip.com.

I can't answer for Corey, but i'm saying i'm being forced to prioritize, my cash customers come first. All my customers do not come from uship. Safe pay customers may have to waite a little longer.

Meredith C, , an employee of uShip.com, commented on a reply in What are online payments through SafePay?, a question about uShip.com.

We were not aware that EliteMovers was not opted into the program. Thanks for bringing this to our attention.

metalmangler commented on a reply in What are online payments through SafePay?, a question about uShip.com.

We already have a guarantee that we will get paid!!!! They fork over greenbacks or they don't get their shipment!!!!!!!!!!!!!!!!!!!!!!!We can handle that part on our own as we have for two decades!!!!!!!

metalmangler replied to What are online payments through SafePay?, a question about uShip.com.

We already have a guarantee that we will get paid!!!! They fork over greenbacks or they don't get their shipment!!!!!!!!!!!!!!!!!!!!!!!We can handle that part on our own as we have for two decades!!!!!!! Stay out of our pockets uship!!!!

metalmangler commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Respond to that one MATT!!!

metalmangler commented on a reply in What are online payments through SafePay?, a question about uShip.com.

AMEN!!!!!

metalmangler commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Why don't we have a choice?

nick commented on a reply in What are online payments through SafePay?, a question about uShip.com.

This is a great example of why we have to have strict Q&A policies. I honestly think that the time and effort spent trying to game the system cant be worth the $5. This is exactly what a fraudster would do to encourage the customer to use the less safe payment option, and is not allowed for the protection of the customer.

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

You seriously believe that paying cash on delivery is less safe than giving a web site you know nothing about all your money? In what world were you raised???

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

And PS I take offense to you insinuating and the libelous defamatitory tone your postpost represented with the term "fraudster".

Matt Chasen , an employee of uShip.com, commented on a reply in What are online payments through SafePay?, a question about uShip.com.

No one is calling you a fraudster, what we're saying is that this would be the type of tactic that a fraudster (not you) would use to steer a customer away from the safer payment option - and then they would have a really compelling reason why they needed an upfront payment via western union or wire transfer. We see TSP's post their phone numbers and try to direct customers offline all the time. Our Q&A rules are there to protection of the customer and the integrity of the site.

doubleL commented on a reply in What are online payments through SafePay?, a question about uShip.com.

they are not giving us a choice, they telling us that we have to do it,I will get pay before the load gets off the trailer, I don't need the safepay or want it stinks period !!!

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Sure looked that way. The reference was still inappropriate given the tone.

I asked you valid questions and your response was misrepresentable which I rebutted and you ignored. Nick's response was down right hostile and insulting.

Every business has a certain level of % failure rate and it allways will have. The safepay system is at best convenient and at worst expensive to the users. Your mandates are at best well intended and at worst unethical.

JHH commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Absolutely, 100%, correct. Matt has no intention of even entertaining any kind of honest discussion or consideration of opinions other than his own. He has made up his mind, previous to any interaction with the entire TSP community, and is now merely dancing with those of us who are complaining, until we tire. He has no intention of doing anything at all to accommodate any of our wishes. We are wasting our time with him. BTW, everyone with half a brain knows uShip's Q & A rules are their for one main reason; the protection of the collection of the fee, because the programmers can't figure out a business model that would allow uShip to collect the fee if TSPs could actually have legitimate conversations with the customers. Most TSPs would bail and deal with the customer directly, cutting uShip out of the equation. ~Jim Henderson

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Yup, biting the hand that feeds uShip and threatening to cut off the hand completely if you don't play their game.

I'll bid on jobs that pay in cash if I bid at all and the others can just sit and wait...

doubleL commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Guys,we have made "our" minds on this - and yours

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

The only thing SafePay does is reduce your costs and complicate our business. Thanks but no thanks.

When you change your mind let me know and maybe I'll consider adding uShip back into our network of business generation resources.

Just FYI; My corporation is a private shareholder enterprise and the shareholders / management in my company make our policies.

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Maybe they can put their testing and their minds behind the wheel in a truck.

You see Matt; I have my own brain and MY mind has been made up. If a shipper can't tell me how and when my company will be paid for the service OUR company provides to OUR customers then we simply can not offer them a bid to win their business and service their shipment.

Why don't you plug that formula into your beta testing algorythems and see how those results come out...

Meredith C, , an employee of uShip.com, commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Corey, Your customer is in charge of you getting paid in a timely manner. They are the ones releasing the funds to you. If you are concerned, then make sure they print out the payment code and hand it to you at delivery. From there it is up to you to decide when and how you want to withdraw your money. You only need to rely on uShip if you cannot get a hold of your customer at all.

Metalmangler, We're opting TSPs in because we are slowly moving to a uniform type of payment. Payment can cause a lot of friction and confusion. This way our mutual customers can make a safe, smooth transaction, and they won't have to pay up to three different times for one shipment.

JHH commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Meredith C, Very interesting, so now you're acknowledging that the shippers are your customers. What happened to the "matching" service? In six years and over a hundred matches, I have had zero friction or confusion over payment, only startled realization that uShip gets all that money that they take "on my behalf" when the bid is accepted. If there is any confusion common to our customers, it is that they are confused as to how much uShip actually makes on any given transaction. Of course, you don't want them to know that, and this system that Matt, you, and your cohorts have dreamed up is just another ruse to hide uShip's take even deeper, and to further enrich uShip's coffers at the expense of the TSPs. It's okay. Someday, another true matching service (not someone pretending not to be a broker) with reasonable fees and fair, transparent operating policies will be developed and that will be the beginning of the end of uShip. Good luck while your good fortune lasts. Walmart is coming. ~Jim Henderson

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Jim, I digress. SafePay is the beginning of the end of uShip as they will if not already have alienate all the TSP's that make this site work.

Unless uShip plans to buy their own trucks it's hard to make money off unmatched listings. You and I both know many shippers here are not as dumb as folks might believe and they alreay have lower cost alternatives which many are using regularly.

I have at least 15 local shippers that no longer use uShip and when I can't service them they will list the shipment online but not here...

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Matt. Do not put words in my mouth! I have not told anyone to break any rules and the new payment system is not an OPTION for us. You have pointed out several times before that it is our choice to use the site or not and that is all I stated in my post.

Like I said before if you do not want to allow honest opinion in your "public" forum then don't have a forum or offer something more private like a conference call or a private message system or email.

You can keep telling us until your blue in the face how good you think this is for us but you are not the one managing our business cash flows.

Only time will tell if this is good for uShip but it is my belief that you will see an immediate decrease in active bids, users and listings. That will ultimately be the real test that will determine the direction you take.

Just like Obama's vision for our country I think you will find your vision may be blurred and the result will not be what you expect.

Would you accept the IRS suddenly choosing to control all your revenue flows only releasing your funds once you met their criteria?

doubleL commented on a reply in What are online payments through SafePay?, a question about uShip.com.

its all about profit for uship is not about the shippers or carriers is hard to believe that this is allowed in today America they can blah,blah,blah all they want IS NOT RIGHT how they force that into us , I have a couple cross country bids that used safepay I can't do them spend all my cash fixing my trucks, now without sign up for safepay the they telling that I have to do it,but no money STINKS !!!!!!!!!!!

doubleL commented on a reply in What are online payments through SafePay?, a question about uShip.com.

it is designed to benefit uship and uship ONLY, any one can see that.!!!!!!!!

Dandodrive commented on a reply in What are online payments through SafePay?, a question about uShip.com.

I am not at all happy about this Safepay, you take enough out of our pockets already. Do I have to bend over and take this? It should be up to US the transporters, I understand some people are low enough to cheat people out of money...This is going to effect our shipments badly, most are not willing to pay in full RITE NOW, therefore when a bid is accepted and they find that full payment is due NOW. OH man, bids are going to be declined like crazy and for what...SHIPPING NO LONGER REQUIRED because they going somewhere else. TSP's deserve the choice, USHIT should not make it for us, Uship, your not doing us any favors and I am MAAAAAAADDDDDDDD!!!!!!!!!

jorge commented on a reply in What are online payments through SafePay?, a question about uShip.com.

This is what Uship don't want you to Know

http://www.swfloridatransporter.com/ushipdontwantu2no.htm

they are removing this link every day but i will keep them earning the money they are steeling from others make them work HI JAMI C

Take from me uship is a thief we have PROOF check the link out!!

Matt Chasen , an employee of uShip.com, commented on a reply in What are online payments through SafePay?, a question about uShip.com.

We hear your concerns, and are sorry that you are upset. Let me clear a couple things up and you may feel better about it. Paying online through uShip is now an option for the customer and not required. An easy and secure online payment option is something that users have been asking for for a long time - it's something that people have become used to and expect (as in Amazon's marketplace, for example). While very rare on uShip, we have had instances of payment fraud. We have no tolerance for that and did not like that our users were exposed to even a remote risk. This has been a pretty bold, proactive step toward better protecting our users.

Keep in mind that, in our 18 month pilot program, customers have preferred to pay online 2 to 1, and are also more likely to accept bids when they have the option to pay online. We would not be doing this is we had not already tested that this would not have adverse impacts.

We appreciate your feedback, and I think that when the dist settles most TSP's will realize the benefits and really like online payments. There are numerous benefits for TSPs as well including dramatically reduced customer cancellations, reduced issues with collecting from customers, a convenient and consistent way to get paid and a payment fee much lower than PayPal and other options.

AnnesLimo commented on a reply in What are online payments through SafePay?, a question about uShip.com.

No he can't...

Standard rinse and repeat BS is all you'll get. I have not seen anyone except the uShip staff support this and they will not answer legitimate concerns.

woodyv commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Matt you keep bring up this 18 month pilot program but have yet showed anything to prove it. You have been asked a number times to give us some proof & have yet to see it. I have yet to see anything positive on this, only negitive. The dust is not going to settle on this one, as lone as you keep trying to stick it to the TSP'S.

doubleL commented on a reply in What are online payments through SafePay?, a question about uShip.com.

not just the 2.25 uship want to charges us my bank notified me today that they will charge me $10 dollar fee every time I get any monies transfer into my account from uship (WELLSFARGO BANK POLICY) .....there it goes another charge STINKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

AnnesLimo replied to What are online payments through SafePay?, a question about uShip.com.

The fact that uShip want's to now be the comptroller to all the TSPs leaves anoyher issue on the table.

What happens if a customre accepts delivery and then a day later decides to dispute the service and demand a full or partial refund from uShip since they used SafePay.

Can I envision charges against my uShip account for this or other issues? Should I expect chargebacks to occur through my chosen sweep account?

What happens if a shipper or third party uses a stolen or fraudulant credit card? The TSP could be half way through a trip with funding problems if the reult is a chargeback to their uShip account and a subsequent debit to there sweep account.

Don't bother answering with the "canned" response. A simple answer as to yes or no we do or do not post charges to the TSP's SafePay account is all we need to know...

It happens with PayPal all the time...

doubleL replied to What are online payments through SafePay?, a question about uShip.com.

so you know you bank probably will charge for each of the wire transfer uship or other will make to your account I know my does 10.00 each transaction (wellsfargo)

Matt Chasen , an employee of uShip.com, commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Banks do typically charge for wire transfers, however wire transfer is not a withdrawal option. Our bank transfer option is via ACH (Automated Clearing House, also sometimes referred to as eCheck, Electronic Funds Transfer and Direct Deposit) and should be free to receive. I've never heard of a bank or account that charges for receiving ACH payments. The PayPal withdrawal method is instantaneous and costs only $1 (funds can then be used via their debit card), and we also have our own uShip debit card option. Hope this helps.

doubleL commented on a reply in What are online payments through SafePay?, a question about uShip.com.

LOOK matt if it is within the same banking institution is free any other will be charge Matt you said and I code Echeck, or ELETRONIC FUNDS TRANFER " in simple plain banking leanguage that is still a WIRE TRANSFER, PERIOD !!

Bgsdelivery commented on a reply in What are online payments through SafePay?, a question about uShip.com.

I agree Bank of america same way, also I don't think Uship is aware Safe Pay charges an additional fee, also why should we have to wait to get paid after a job is completed and customer is happy why doesn't Uship provide service providers access to the money on the same day off delivery

FastFreight4U commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Meridith, your statement "...online payment option will help your business in the long run....you will see how this will help your business grow. " gob smacks me.

Are you really arrogant enough to assume that you know my business model for the past 20 years or how our present invoicing/accounting programs are integrated with our own established payment solutions. Please save the sales campaign, I find it insulting.

If you really want to help tell us were to find in the app to input the code. Tell us if their is a way to integrate your payment solutions with our accounting systems. Maybe make a video from beginning to end of a Safe Pay transaction. Because all I have gotten from the U Ship folks is this is what were doing, you'll love it. (something I said to my first girlfriend at the drive-in a millennium ago). Very little has been published about the nuts and bolts of the day to day operation of this program. What exactly were you people thinking of over the past 18 months.

I realized all TSPs are beating a dead horse in these threads on this topic....U Ship is not moving. So, I started to investigate, before I decide if I will hit the highway, the use of the system and could find little. Why isn't the ABCs of this system plastered across a page that we can find (if one exists)...or better yet since almost all of us have to use it...an email. Now that would be helping my business. You guys are always coming up with ideas, but with very little attention to detail or ability to maintain that ideas infrastructure. BTW: Can't pull up any listing on the site at this writing...keep getting that error page telling me all the listings are gone.....SERIOUSLY!

Bgsdelivery commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Matt how does Uship Guarantee service provider will be paid same day as delivery, without additional fees?? What happens if customer refuses to release code? Is Uship going to send cash same day to service provider via money gram or western union?? If not, why?? If yes how will this be done?

Bgsdelivery commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Lauren paypal is not instant? You can go to the gas station after you get a paypal and say I need to pay by paypal

doubleL commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Matt I printed out your link and will be at my bank when it opens, but I dont know if you know they make their own rules(policies) and they tell the customers how is going to be, like some others companies if you know what I mean.

woodyv commented on a reply in What are online payments through SafePay?, a question about uShip.com.

I have noticed that bids have really droped off, do like some of us & don't bid. If bids don't get matched Uship makes no money. Then maybe Matt will realize he needs us.

FastFreight4U commented on a reply in What are online payments through SafePay?, a question about uShip.com.

"If the customer accepts delivery and then disputes the charges, then we'll handle it just like any other dispute. If they've released the code to you, then it is considered as good as cash and the shipment is considered as complete. Again, we will send all evidence to our credit card processor in order to help them rule the chargeback in uShip's favor." ..... Meredith

In a charge back the Bank that holds the shippers card, then credits back the shipper. In turn processor will debit U SHip the amount till the dispute is settled which can take up to 60 days...will U Ship debit the TSPs account till dispute is settled? If so, what certainties do we have that this will be handled in an expedited manor.

"Chargebacks are taken very seriously on uShip, and it is against the uShip User Agreement to initiate one against uShip. Customers that do initiate a chargeback against uShip, especially without first contacting uShip regarding the charges, may be suspended. (#7 in the User Agreement)" ..... Meredith

Glad o hear that charge back are taken seriously. Do honestly think a person making a charge back really cares about the User agreement...there PO'd? You should check the stats on businesses that get repeat business after a charge back has been initiated. Something like 30%, and of that 30% most are big box stores.

I have strayed from my actual question. Would the statement of ...

"Chargebacks are taken very seriously on uShip, and it is against the uShip User Agreement to initiate one against uShip".

be in direct conflict with the CC company. I pulled three of my cards fine print and legalize and each one of them state that it is my right as a consumer to initiate a charge back. It would be my best guess that the CC companies trump U Ships boiler plate....am I missing something?

Bgsdelivery commented on a reply in What are online payments through SafePay?, a question about uShip.com.

I just saw your comment, on the safe pay, What do I do IF I financially can not complete job without getting paid at pickup? Is that fair to the customer to pick the shipment up and tell them you can not complete the shipment for financial reasons, and they have to wait till other shipments are booked?

FastFreight4U commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Lauren from the U Ship website:

Instant. (withdrawal from PayPal may take 1-3 business days) So cash in hand is not instant. The transfer maybe, but PP will be PP and its a *** roll when you get cash in hand from them.

FastFreight4U commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Woody, I can't bid! All I get is an error message on each listing I look at saying

"We're sorry. The page you requested cannot be found."

As far as U Ship not making any money.....

I think U Ship will make money though they may remain static with little or no growth. You forget that their are Brokers and others on the site that are exempt and they are the buffer during the transition.

Does he need you/us?....

Maybe...Maybe not. All TSPs are a tool for U Ship to ply their craft and in this economy there are a lot of tools out there.

JHH commented on a reply in What are online payments through SafePay?, a question about uShip.com.

FastFreight4U, I've been following your comments on this subject since you began participating and find them calm, well thought out, and articulate. Yes, uShip is incredibly arrogant. Matt suggested in reply to one of my comments, that I needed to view this more from the customer's perspective. He is telling this to a TSP that's been using uShip for over six years, has over a hundred matches (I don't use it exclusively), and has ZERO negatives, neutrals, and cancellations. I have not had one issue being paid, and in fact, am almost always given a fairly substantial tip. With this record, I can't imagine how he thinks I don't understand my customer's perspective or needs, and that he knows best what's best for my customer.

I find the continual reference to the statistics gained from the eighteen month trial period almost humorous, if they weren't presented and taken so seriously by Matt and his staff. I remember to this day, many, many years later, my first day of my first statistics class in college. The professor wrote on the blackboard (I'm old), for us all to copy: "There are three kinds of lies: Lies, *** Lies, and Statistics." He told us to never ever forget it. Class dismissed. In the "test", I'm positive that the shipper's were never told (even with uShip's "core value of transparency") that the SafePay system could possibly end up costing more than say paying COD.

You're right on the money about us all beating a dead horse. We're just being allowed to vent (as long as we don't get too blunt; then we're threatened with suspension), in the hopes that this will all die down and fade away.

I know that many customers like the idea of paying online by credit card, but probably aren't too fond of the idea of paying up front. Is that card charged for the total amount when the bid is accepted? If it is, that's a pretty nice float from the time of acceptance to the time of release. Sounds like a PayPal scheme to me. If it's not charged until the code is released, that's better for the customer, but it still delays my collection of the money (normally COD) and adds an additional expense to my balance sheet. I have to pass it through to the customer, and that raises my bid and makes me less competitive, not more, but it does put more money in uShip's coffers. If Matt thinks this is such a wonderful program, then uShip can pay for it, instead of having the TSPs or the customers pay for his, in your words "ill-conceived" idea.

Besides, the whole thing seems to be contradictory to uShip's own proclamations of being a third party, not involved at all in the transaction between the shipper and the service provider.

By the way, on the subject of credit cards, I took them for over thirty years in a previous business. I also took personal checks for the same period of time. Did I lose money on bad checks. Yes, occasionally, but it usually could be worked out with the customers who weren't just plain trying to steal something. Guess what! My total loss for bad checks for each of those thirty-one years was less than my credit card fees, by a large margin, and the volume for both methods was almost the exact same percentage of my revenue. I preferred to take the checks; or cash. Taking the checks actually saved me money, and the customers loved it, especially when I let them write it for more than the amount and gave them the cash back.

This uShip SafePay (wonder how long before the real SafePay puts an end to that name) system sucks for the TSPs; always will, if it isn't changed substantially. Hey, that's just my opinion, and like Dennis Miller, "I could be wrong". Just like Matt, I haven't changed my mind. ~Jim Henderson

JHH commented on a reply in What are online payments through SafePay?, a question about uShip.com.

FastFreight4U -- BTW, how did your drive-in sales pitch work out? ~Jim H

FastFreight4U commented on a reply in What are online payments through SafePay?, a question about uShip.com.

G'day Jim, Glad you think my statements were calm. I attribute that to refraining from posting if my blood pressure cuff spikes. Which of late has been having a real workout.

You have an admirable track record on your feedback rating. I caught the comment by Matt " that I needed to view this more from the customer's perspective. " Its my guess that the U SHip folks rarely, if ever, actually audit feedback and the performance of the TSPs in regard to customer service. If they did then

#1 he would have never made that comment. At minimum, specifically to you.

#2 That they might have considered that, all in all, they have a pretty good customer satisfaction index. So that by putting this payment solution out there that their index might falter, if not fall flat on its face, by the knee *** reaction from truckers, transporters, TSPs.

Your 3 lie story brought a chuckle and smile to my face. One of my professors at Wharton used the same line. Statistics at best is a subjective animal, based on many variables demographics, environment, and subject etc. So if all influencing factors are not accounted for .... they mean little. You would have thought that after their "18 months" of testing They would have brought this out for discussion prior to launch to really evaluate the nuances of their statistics by those that need to implement it.

My own opinion and best guess that their was really no beta test outside of a couple of dry runs. Statements here made by the folks of U Ship vary greatly. One statement where testing was done for 1.5 years to over 2 years in another. Some of the terminology made in "testimonials" are mimicked exactly in statements on the forum not as quotes but as a pattern of speech and statement. Does it matter? No, it will be what it will be, no matter how much we belly ache.

"Besides, the whole thing seems to be contradictory to uShip's own proclamations of being a third party, not involved at all in the transaction between the shipper and the service provider." ..... JHH

I asked this same question this morning as I had coffee with my uncle. My uncle was a past state Attorney General and figured he was qualified to give a general answer and have some insight into this situation perplexing question. I asked him not to stir a hornets nest, but to simply clarify in my mind this statement that has been constantly been repeated by myself and others.

His answer was short and sweet ...Yes, they can be considered a neutral 3rd party, if they have taken the appropriate corporate and legal steps. His response was good enough for me. Truth be told no one on this site is neutral, we all have our own agendas....so its a mute point.

The discussion of credit cards gets me a bit crazy. UShip is basically regarded as an operational model of ebay. Ebay's primary form of payment is PP, though it is not a mandate for payment. It will allow the seller to use their own CC processing after they review your history with your processor. Their bottom line is they want the buyer to have the ability of re-coarse in the event of a fraudulent transaction. So with the operational models of both companies so similar why should the TSPs, of U Ship that provide CC solutions for shippers, be forced take on the burden of CC processing through U Ship when the shipper is protected in the same manor by the TSPs processor. It will cause (IMO) more work on both ends, something I have plenty of now. Accounting concerns, the possibility of charge backs and the duplication of efforts, and of coarse their are expenses.

Safe Pay or whatever the name will be has a place and is a useful tool to those that don't have CC processing capabilities. U Ship is unfortunately using a very wide brush stroke with the implementation.

"FastFreight4U -- BTW, how did your drive-in sales pitch work out? ~Jim H"

She reacted about the same way as most the TSPs on this topic reacted. I cooled my jets and changed the subject. However, the second trip to the drive-in had a better outcome ~ Tom

Mathew Gillispie replied to What are online payments through SafePay?, a question about uShip.com.

I agree with all the other shippers leaving a reply. Not to mention that if a shippers profile says 1/2 upfront, (OH WELL) that now USHIP collects our money and makes interest off of it. Then the shipper has no cash to cover expenses for the delivery of product. Sounds like USHIP did not think this through and is only looking out for USHIP and not the shippers that actually make them the buck in the long run. OH that means the shipper is the customer..... This should be an option for the shipper and not forced. Even as a horse shipper there could be extra expenses like customer says horses loads great, but took an hour to load. We charge extra for this. If customer changes the address and it is farther away we need to be able to charge for the extra distance, If the customer does not have halter or lead rope and horse destroys on trip we charge for this, the customer asks us to take tack and feed we charge for this. HOPE THE VIABLE ALTERNATIVE HAS THE SHIPPER IN MIND THIS TIME.......

FastFreight4U replied to What are online payments through SafePay?, a question about uShip.com.

Corey, If you offer two bids you will be spinning your wheels. First off your customers will think your schizophrenic and steer clear for that reason alone. Secondly (unless I am misreading some posts) its against the rules to exclude Safe Pay in your bid.

Your only re-coarse is to either hit the bricks .... or ..... perhaps do a Safe Pay shipment extremely close to your home base (minimize your exposure) and give it a try. As far as charge backs go its not easy either way...the down side is U Ship will be trying to translate your rebuttal during that dialogue. Things do get lost in translation.

I think the key if you choose to try SafePay is to understand the entire system thoroughly. Know where to go in a mobile application to input your key code so you can release property. Something I have yet to find in my app.

Let us know how it goes if you give it a try.

doubleL replied to What are online payments through SafePay?, a question about uShip.com.

I'am with you....... I have experienced first hand they will not back you up even thought we are the ones that make them money....in my case .they allowed one of my customers that had giving me a positive feedback and after a month they allowed this customer to switch to a negative feedback for an item that was not included in the bid,I ,did it as a favor......will never do that again ...." their policy clearly states that they wont change feedbacks" I learnerd the hard way the opposite.

doubleL replied to What are online payments through SafePay?, a question about uShip.com.

I see both of them but see mainly USHIP steering customers to use safepay.with the ink accentuated in black and the DOT already in the safepay box and being on the top of the box,claiming the safest way to pay !!!

FastFreight4U commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Thank you Meredith for digging up #7 of the User Agreement. However, when I asked the questions I referenced it as I asked the questions. Could you clarify paragraph 4? Will U Ship charge back/debit funds before, during, or after the dispute is mediated? In other words when will that invoiceable amount be due?

FastFreight4U replied to What are online payments through SafePay?, a question about uShip.com.

Have to agree with DoubleL....that is subtly influencing a customer, something that is a NO NO for the TSPs on their profile

Bgsdelivery replied to What are online payments through SafePay?, a question about uShip.com.

Actually CASH on delivery is the safest way to pay why is Uship lying to the customers since everyone knows cash on delivery is the safest way?? Oh and is the money that Uship collects from the customer go into a non-interest barring account??? Where is Uship holding that money? You do know it's against the law to profit from money holdings?? ( see conclusion of the merril lynch case)

Bgsdelivery replied to What are online payments through SafePay?, a question about uShip.com.

Identity theft by using online payments increases everytime you enter you information, the most convient way to pay CC at delivery to the Tsp or cash on delivery not safe pay

FastTrans2U replied to What are online payments through SafePay?, a question about uShip.com.

i just got paid using safepay, i received the funds in uship account (on delivery) and yesterday i did a wire transfer into my bank account. now, there is no money in my uship account, nor do i see any evidence of this transaction... and no, there is no sign of it in my bank account either. hopefully it goes through in the next few days.... but the reality of the matter is that i completed the shipment on sunday morning (to a very satisfied customer), 2 days have passed, and no sign of my money. i am trying to call uship now.

cdavemove commented on a reply in What are online payments through SafePay?, a question about uShip.com.

FastTrans2U this should not be a suprise as this has been one of the issues outlined from the beginning. Also, be prepared for the FEES. Keep us posted on the final outcome so others can continue to see this nightmare unfold.

FastFreight4U replied to What are online payments through SafePay?, a question about uShip.com.

Fast, I tried a limited experiment using the system and found that same issue right off the bat. No confirmation email when funds are transferred from U Ship to your withdrawal account of choice. There is no confirmation record at all for money transfers .....Talk about a huge FUBR.

Any institution that I have used or am aware of always sends a confirmation email. UShip sends consistently sends emails on the site for the smallest most irrelevant issues....how could they miss something as critical as this. If there was a poll on the trust level generated on U Ship and this new program there would be negative numbers.

Exactly what Beta Test was run....and how are any of the numbers from that test relevant if huge holes like transfer confirmation of funds was missing...

Matt Chasen , an employee of uShip.com, commented on a reply in What are online payments through SafePay?, a question about uShip.com.

Guys - ACH transfer takes 1-3 days depending mostly on your bank. We do batch distributions the same day you withdraw funds and depending on the timing of your bank's batches, this could show up within 1 day or take several. You say you withdrew the funds yesterday, so it may take another day or two.

Don't forget we have instant withdrawals available to your PayPal account for only $1 (no other paypal fees) as well as our own uShip debit card withdrawal option. In both cases the funds can be available to be used via a debit card very quickly.... Regards, Matt

doubleL commented on a reply in What are online payments through SafePay?, a question about uShip.com.

matt coding you here " this could show up within a day ( which is obviously NOT happening) or take several" you maen a week or two or a month ?? or you dont know ??

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SWFT
#932779

ucrap only want to play with your Money they donut have a Finance company or Lic

they don't have a Broker Lic or auctioneer Lic they are Totally legal and no one is doing any thing about it

ship some thing there loos it and see what they do NOTHING just give you a Run around

Anonymous
#932502

If uship wants to morph into a ups or a fedex, they need to hire drivers and get their own trucks. Can't have it both ways. Their business depends on the dirt cheap shipping offered by current drivers, from whom they gouge a large commission.

Anonymous
#462413

tell matt to shut the *** your dumb *** knows people have no payment option but safe pay so the site makes money. transporters need money upfront to get to the destination.

they need food money hotel money. gas money,helper fees. do u not understand that. we wait for all money.

i had a shipment booked before i got suspended for a job. got there and the lady relisted it got a cheaper offer and went with him and left me hanging. uship did nothing. if she paid me half she would get no refund.

but no u refunded her i got nothing and lost money. now tell me your *** white trash *** is right. this isnt your site so stay the *** off here. as far as the other person saying safepay is great its because u dont trust people.

i never had a problem getting money. it takes 5 days after a shipment is done to get the safepay money to my back si thats another week i have to wait. god these uship workers are dumb as ***, so here's what u do. book the shipment.

get the info and u and the shipper work off the site. cancel get the refund and screw the cancellations building up.

Anonymous
#343325

I WAS THE FIRST TO SAY PUBLICALLY I WILL NOT ACCEPT SAFEPAY. I PUT THAT STATEMENT IIN MY PROFILE AND ALL MY BIDS.

I WAS BEING ENROLLED IN THIS PROGRAL BY USHIP WITHOUT MY PERMISSION. THEY SAIS I HAD THE OPTION TO LEAVE THE USHIP COMMUNITY. I HAVE BEEN WITH THEM SINCE 2004. I HAVE COMPLETED OVER 400 JOBS.

I HAVE A 975 RATING YET, THY HAVE BANNED ME FOR LIFE. THEY REFUSE TO ANSWER MY CALLS OR EMAILS. THIS SMACKS OF DISCRIMANATION. I WOULD NEVET TRUST USHIP WITH ACCES TO MY BANK ACCOUNTS.

THEY ARE A RUDE AND EVIL COMPANY. THEY HAVE TAKEN PART OF MY LIVING AWAY FROM ME AND MY FAMILY DURING THE WORST ECONOMIC TIME IN THIS COUNTRY SINCE THE GREAT DEPRESSION.

I WILL NEVER FORGIVE MATT CHASEN-MERIDEATH-HEATHER AT USHIP. ROY MAXSON / A MOVER

Anonymous
#342759

Get This: TXDOUG goes to uships office for coffee and crumb cakes and to "buy dreams" and now he no longer has to accept safe pay!!! and his excessive cancellations disappereared as well!!! wonder how Matts di*#k tasted?

Anonymous
#336156

Ship Almost Anything.com does not require a payment option with excessive fees. DO YOU WANT TO KNOW WHY?...

Because it is 100% FREEEEE site. Try it out.

Tell a friend. Tell everyone.

SWFT
#932775
@No payment options

out of Biz

SWFT
#335388

just another way for uship to screw every one :eek

Anonymous
#334087

This poat does not even scratch the surface compared to all the deleted forum posts. Anytime a user comments with reference to legallity or dissention the staff will simply remove the post.

If you continue to debate or present fair and legal arguments they will suspend you. All members will have clear "retaliation claim cases" for the actions where uShip or any other business or employer reacts in such a way that is retalitory with no just cause.