Product: Uship Customer Care Clear all filters (27 of 27 reviews match)
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1.0
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Uship - Account suspended because carrier threatened my sister and wanted cash
Uship - Account suspended because carrier threatened my sister and wanted cash
Uship - Account suspended because carrier threatened my sister and wanted cash

Update by user May 11

Uship has made no effort to resolve this or contact me.

Original review posted by user Apr 11

About 18 months ago a driver with the uShip name KOPOPONE (or something quite similar) was hired to pick up some items for me from I Connecticut and bring them to my New York (Brooklyn) residence. He repeatedly...
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1 comment
Anonymous
#1701834

I’m sorry this happened to you. UShip is such a horrible company. God bless

Review
#1511824 Review #1511824 is a subjective opinion of poster.
Service
Uship Customer Care
Cons
  • Timeliness in resolving issues
  • Customer service
  • Price gouging at delivery
Reason of review
Poor customer service
Loss
$10
Preferred solution
I want to be unblocked. I did nothing wrong and need to use your platform. I’ve worked successfully with dozens of couriers on and off your platform.

Uship in Anaheim, California - Payement

I need to speak to someone from help
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Review
#1439327 Review #1439327 is a subjective opinion of poster.
Service
Uship Customer Care
1.0
Details
this company needs to get a court review you guys and myself are the one's making them money so do what i did and most of my friends, stop dealing with this scam company they take responsibility for nothing this is not a company is a bridge between you and the...
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Review
#1420734 Review #1420734 is a subjective opinion of poster.
Service
Uship Customer Care
Cons
  • Way they handle they take no responsibility for nothing
Reason of review
Problem with delivery
Loss
$700
Preferred solution
Full refund
1.0
Details
I was a transporter for Uship for years with my husband. My husband left earlier this year and haven't heard from him since. I contacted Uship to discuss further transport for them because i did not want to be affiliates with the account my husband was a part of. They...
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1 comment
Anonymous
#1612215

Still no response from Uship! Seems like they would respond and defend themselves if it weren't true!

But they are beyond us, we don't matter!

Shows what kind of service you will get from them should you have an issue that needs to be resolved! I guess they feel rich and powerful!

Review
#1418645 Review #1418645 is a subjective opinion of poster.
Service
Uship Customer Care
Reason of review
Discrimination against women
Preferred solution
Let the company propose a solution

Uship in Cambridge, Massachusetts - Horrible!

4.4
Details
You ship banned my account for life when I asked to speak to a new uship representative because the one I was talking to kept making critical errors. There is no recourse.
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Review
#1381008 Review #1381008 is a subjective opinion of poster.
Service
Uship Customer Care

Uship - Customer Care Review

I was just curious to get a quote for the DISTANT future on shipping a car. So i got the quote just for ideas and now I get 6 calls/texts/emails a day from several different companies. They will not leave me alone and someone entered my name into a moving company as my last name "Ford" which definitely isnt my last name. Get a life *** and stop distributing peoples contact info just because they requested a *** quote.
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Review
#1282838 Review #1282838 is a subjective opinion of poster.
Service
Uship Customer Care
Reason of review
Poor customer service

Uship in Castle Rock, Colorado - Communication

2.0
Details
This company promised pick up and drop times and dates but did not deliver. If you are looking for a company to make commitments on when they would pick up and drop off a vehicle - use someone else. Obviously my time is not important. I will not use them ever again since I had to manage my work schedule multiple times to meet their inconsistent schedule.
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Review
#1260458 Review #1260458 is a subjective opinion of poster.
Service
Uship Customer Care
Reason of review
Poor customer service
The uShip agent could not get back to me as there was no service. When I received a call from them 2 hours later I tried to explain that here in Canada there are great distances of no cell phone service. The customer had said yes to me hauling but you should cancel...
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Review
#1236008 Review #1236008 is a subjective opinion of poster.
Service
Uship Customer Care
Reason of review
Poor customer service
Samantha was hired to transport from my Co owner to my house 3 of our puppies .Samantha Perotti on shipping day she texted me she had left was on the way. My Co Owner waited up from 5-11pm at nite Samantha never answered her cell never called back . As a result long...
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5 comments
Anonymous
#1642169

I was ripped off from the lady Lynn with the puppies. I never revived my dog. My sister did and it died 4 days later

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Review
#1219032 Review #1219032 is a subjective opinion of poster.
Service
Uship Customer Care
Reason of review
Poor customer service

Contact Uship Customer Service

Mailing Address:
uShip, Inc.
3601 S. Congress Avenue Suite C104
Austin, Texas 78704
United States
Phone:
(800) 698-7447
All Uship Contacts
1.5
Details
Uship never bothered to notify us of a problem or delay. After three calls to reschedule they managed to pickup; but delivery was a week late. The carrier then tried to invoice me. After several more calls I straightened this out but then almost two month later they...
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Review
#1212143 Review #1212143 is a subjective opinion of poster.
Service
Uship Customer Care
Pros
  • Initial price quoted
Cons
  • Money grab
  • Deceptive practices
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund