I used uship to transport a commercial refrigerator from New York to Iowa. The driver picked the load up 5 hrs late and did not have a truck large enough to transport.
He transported it on its side 1100 miles. I took pictures and did not accept shipment per advise from my local equipment company. I contacted uship to file claim and they will not take claim. They also state the drivers are not paid or employed by uship.
So when I asked for the drivers CDL # and insurance information I was told UShip does not screen drivers and they do not know if they are insured or not. After trying to contact the driver and the seller contacting the driver we were told the merchandise is in a location he was not going to reveal. I had to involve the police today and file a theft claim against USHIPS Driver. Now have been trying to get in contact with USHIP and they no longer will answer the phone.
Finally was able to file claim but had to make up address where refrigerator was because USHIP employees will not take information or call back like TYLER F.
at USHIP Stated he would. There is now a police case # and I have to pursue legal action against USHIP and the driver.
Monetary Loss: $5000.