Uship Shipping Service Reviews and Complaints
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(53 of 53 reviews match)
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THEY HAVE 0 CUSTOMER SERVICE,NO IDEA HOW TO TAKE OF BUSINESS!!!!! BEST THING I CAN SAY IS DO NOT DEAL WITH THIS COMPANY!!!!!! I WAITED 3 WEEKS TO HAVE AN ITEM PICKED UP FOR THEM TO CANCEL THE DAY BEFORE PICKUP AND ALL THEY SAID TO ME WAS WE HAVE 3 DAYS TO RESPOND TO...
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Review
Service
Uship Shipping Service
Reason of review
Order processing issue
Uship - Fraud
They tried to get me today, they'll tell you that you can come and pick it up but they'll pick a really far state so you'll pick the shipping without thinking about it.
Review
Service
Uship Shipping Service
Reason of review
Poor customer service
Bought a car on eBay Uship is now their preferred shipper they have a link that allows you to put in the sellers address and your address and they give you a price how much it is to ship your car in my situation it was $983 purchased the car when I went to Uship to...
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Review
Service
Uship Shipping Service
Cons
- What a joke
Reason of review
Pricing issue
Loss
$500
Tags
Got quote for one boat and some questions but when I updated the profile (not weight and dimensions) I lost everything and uship customer care dont seem to care. Never hear from anyone since although paying again for visibility and urgent. Though it was boat location...
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1 comment
Umm, I doubt most U Ship customers have anything to do with international shipping. Very complicated dealing with customs etc.
Contact a shipping company. There are no deal with international shipping.
Review
Service
Uship Shipping Service
Reason of review
Poor customer service
Tried to get a treadmill delivered. I decided to use Uship to find a courier. There I was recommended a driver/ courier and asked to pay a deposit. Did so and was then emailed by the courier company asking for the balance payment. I suggested 50% upfront and rest after...
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Review
Service
Uship Shipping Service
Cons
- Public disclosure of information
- Unreliable provider
- Dishonest service provider
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
I was well warned about UShip and their business practice....but did not listen. NEVER again. I've read many reviews on how they give you a quote and when they have your possessions, jack up the price. Foolishly, I called UShip and address my concern, and the rep said...
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1 comment
I am so sorry this happened to you! I am a carrier that uses Uship, and the ONLY time I have ever increased a bid is when the shipper added 3 big items and we agreed on an increase prior to pick up.
In fact one time I called Uship and had them DECREASE my bid because the shipper removed items from their shipment! Please don't judge all of us by the actions of one *** off!
Review
Service
Uship Shipping Service
Cons
- Upcharge
- Deceptive practices
- Being robbed
Reason of review
Pricing issue
Preferred solution
STOP being crooks
Uship Shipping Service Review
Used USHIP broker to get my truck moved from Albany, NY to Kingman, AZ. Broker Auto Transport Worldwide LLC sent truck to Phoenix and i had to drive there to pick it up, 6 hour round trip TOTAL RIPOFF!!!
Review
Service
Uship Shipping Service
Reason of review
Bad quality
So on a $400 bike delivery they get about 100 bucks. That is crazy, few years ago I was getting bids for $200-400 in enclosed transport but now no one bids less then $500 and I can't blame them. All the drivers have figured out the company and instead of bidding they...
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Review
Service
Uship Shipping Service
Reason of review
Pricing issue
Uship Shipping Service Review
Uship sucks. Zero response and zero cooperation and zero service. A FRAUD AND SCAM. DO MOT USE Uship ever.
Review
Service
Uship Shipping Service
Reason of review
Poor customer service
Uship in Silver Spring, Maryland - Bad company
first of all they under cut the driver 75 and the shipper customer 45 bucks they take huge $ shameful! dont use their service! scammmers scammers more scammers they lie they tie up y deposits and more over you dont get what you pay for , and if you argue with the company they block you , delete you harrass you as well i took me a the credit card company to force them to return my money so with that said dont ever use the company !
Review
Service
Uship Shipping Service
Cons
- Rude customer service
Reason of review
Poor customer service
Loss
$5000
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Hi there
I apologize for the confusion on shipping costs. The estimates given on eBay are average estimates.
This estimate is calculated using the average cost that was paid through our marketplace for the related distance and locations. Shipping costs will vary depending on your specific shipping details and requirements. in cases like this, we recommend using the auction platform in our marketplace. The auction platform allows transporters to bid on your shipment earning you the most competitive shipping rate for your shipment.
If you feel you'd like to reconsider your shipping options, we are happy to walk you through the auction process and provide assistance to get you the most out of our platform in any way we can.
Feel free to reach out to us directly via email at support@uship.com or by phone at 800-698-7447 anytime.
Best,
Ashley